How To Fix COM_PRODUCT_CUST003 - A number could not be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT_CUST - General Customizing Messages for Product Master

  • Message number: 003

  • Message text: A number could not be determined

  • Show details Hide details
  • What causes this issue?

    The system tried to assign a product ID by internal number assignment.
    However, a product ID could not be determined. There was probably no
    free number available in the
    <DS:GLOS.3526B523AFAB52B9E10000009B38F974>number range interval</>.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Contact your system administrator.

    Procedure for System Administrators

    Using the following transactions, check the settings for number
    assignment:
    <DS:TRAN.COMCPRTYPENRO>Number assignment control</>
    <DS:TRAN.COMC_MATERIALID_ALL>Number range maintenance for materials</>

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT_CUST003 - A number could not be determined ?

    The SAP error message COM_PRODUCT_CUST003 ("A number could not be determined") typically occurs in the context of product master data or when dealing with product-related transactions in SAP. This error indicates that the system was unable to determine a specific number (such as a product number, material number, or similar identifier) that is required for processing.

    Causes:

    1. Missing Master Data: The product or material master data may not be fully maintained or may be missing entirely.
    2. Incorrect Configuration: There may be issues with the configuration settings in the system that prevent the correct number from being determined.
    3. Data Inconsistencies: There could be inconsistencies in the data, such as missing links between product categories or incorrect settings in the product hierarchy.
    4. Authorization Issues: The user may not have the necessary authorizations to access the required data.
    5. Custom Development: If there are custom developments or enhancements in the system, they may not be functioning correctly.

    Solutions:

    1. Check Master Data: Verify that the product or material master data is correctly maintained. Ensure that all required fields are filled out and that the product is active.
    2. Review Configuration: Check the configuration settings related to product determination in the relevant modules (e.g., Sales and Distribution, Material Management). Ensure that all necessary settings are in place.
    3. Data Consistency Check: Run consistency checks on the product data to identify any discrepancies or missing links.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the product data. This may involve checking user roles and permissions.
    5. Debugging: If the issue persists, consider debugging the process to identify where the number determination is failing. This may require the assistance of a developer or SAP consultant.
    6. Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like MM03 (Display Material), MM02 (Change Material), or SE11 (Data Dictionary) to check the material master data.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who can provide more in-depth analysis and assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker