How To Fix COM_PRODUCT_ARCHIVE022 - Product &1 will not be archived as it is locked by a user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT_ARCHIVE - Messages for Archiving and Deletion of Products

  • Message number: 022

  • Message text: Product &1 will not be archived as it is locked by a user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT_ARCHIVE022 - Product &1 will not be archived as it is locked by a user ?

    The SAP error message COM_PRODUCT_ARCHIVE022 indicates that a specific product (identified by &1) cannot be archived because it is currently locked by a user. This typically occurs in the context of data archiving processes where certain records cannot be archived if they are being actively used or modified.

    Cause:

    1. User Lock: The product is locked by a user, which means that someone is currently editing or has an active session that is preventing the archiving process from proceeding.
    2. Transaction in Progress: There may be ongoing transactions or processes that involve the product, which can lead to it being locked.
    3. Background Jobs: Sometimes, background jobs or processes may also lock the product, preventing archiving.

    Solution:

    1. Identify the Lock:

      • Use transaction code SM12 to check for locks on the product. You can filter by the product ID or user to see who is holding the lock.
    2. Release the Lock:

      • If you identify a user who has locked the product and they are not actively using it, you can ask them to log off or release the lock.
      • If necessary, an administrator can manually delete the lock from SM12 (be cautious with this approach, as it may disrupt the user's work).
    3. Check for Background Jobs:

      • Use transaction code SM37 to check for any background jobs that might be locking the product. If you find any, you may need to wait for them to complete or terminate them if they are no longer needed.
    4. Retry Archiving:

      • Once the lock is released, you can retry the archiving process for the product.

    Related Information:

    • Archiving Process: Understand the archiving process in SAP, which involves moving data that is no longer needed for daily operations to an archive to improve system performance.
    • Lock Management: Familiarize yourself with how locks work in SAP, including transaction locks and user locks, to better manage and troubleshoot similar issues in the future.
    • Documentation: Refer to SAP documentation or help resources for more detailed information on archiving and lock management.

    If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or support for further investigation.

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