How To Fix COM_PRODUCT_ARCHIVE021 - Product &1 will not be archived as status &2 was reset


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT_ARCHIVE - Messages for Archiving and Deletion of Products

  • Message number: 021

  • Message text: Product &1 will not be archived as status &2 was reset

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT_ARCHIVE021 - Product &1 will not be archived as status &2 was reset ?

    The SAP error message COM_PRODUCT_ARCHIVE021 indicates that a product cannot be archived because its status has been reset. This typically occurs in the context of product lifecycle management and archiving processes within SAP.

    Cause:

    The error is triggered when the system detects that the status of the product (identified by &1) has been reset to a state that is not eligible for archiving (indicated by status &2). This can happen due to various reasons, such as:

    1. Manual Status Change: A user may have manually changed the product status to a non-archivable state.
    2. Data Consistency Issues: There may be inconsistencies in the product data that prevent it from being archived.
    3. Business Logic: Certain business rules may dictate that products in specific statuses cannot be archived.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Product Status: Review the status of the product in question. You can do this by navigating to the product master data in SAP and checking the status field.

    2. Reset Status: If the status has been incorrectly set, you may need to reset it to a valid archivable status. This typically involves changing the status back to a state that allows archiving.

    3. Review Archiving Criteria: Ensure that the product meets all the criteria for archiving. This may involve checking related documents, transactions, or dependencies that could affect the archiving process.

    4. Consult Documentation: Refer to SAP documentation or your organization's archiving policies to understand the valid statuses for archiving products.

    5. Use Transaction Codes: Utilize relevant transaction codes (like SARA for archiving) to manage the archiving process and check for any additional logs or messages that may provide more context.

    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration.

    Related Information:

    • Archiving Process: Understand the overall archiving process in SAP, including the prerequisites and the steps involved in archiving master data.
    • Product Lifecycle Management: Familiarize yourself with the product lifecycle management (PLM) concepts in SAP, as they relate to product statuses and archiving.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on archiving products.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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