How To Fix COM_PRODUCT020 - You require an authorization to display products in authorization group &

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 020

• Message text: You require an authorization to display products in authorization group &

What causes this issue?

You cannot display the product because of the category to which the
product is assigned. You do not have the authorization to display
products in the relevant authorization group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To display this product with the selected category contact your system
administrator.

Procedure for System Administrators

The relevant authorization object is COM_PRD_CT.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT020 - You require an authorization to display products in authorization group & ?

  The SAP error message COM_PRODUCT020 indicates that a user is attempting to display products in a specific authorization group for which they do not have the necessary authorization. This is a common issue in SAP systems where access control is enforced through authorization groups.
  Cause:
  The error occurs due to the following reasons:
  
  Missing Authorization: The user does not have the required authorization to access the products in the specified authorization group.
  Authorization Group Configuration: The authorization group may not be correctly assigned to the user’s role or profile.
  Role Assignment: The user may not have the appropriate roles assigned that include the necessary authorizations for the product display.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  
  
  
  Review User Roles:
  
  Go to transaction code SU01 (User Maintenance) and check the roles assigned to the user. Ensure that the roles include the necessary authorizations for the relevant authorization group.
  
  
  
  Modify Roles:
  
  If the required authorization is missing, you may need to modify the user’s roles. This can be done using transaction code PFCG (Role Maintenance):
  
  Open the relevant role.
  Go to the Authorizations tab.
  Add the necessary authorization objects related to the product display and the specific authorization group.
  
  
  
  
  
  Authorization Group Assignment:
  
  Ensure that the products are correctly assigned to the appropriate authorization group. You can check this in the product master data.
  
  
  
  Testing:
  
  After making changes, ask the user to log out and log back in, then attempt to access the products again to see if the issue is resolved.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to assist in resolving the authorization issue.
  
  
  
  Related Information:
  
  Authorization Objects: The relevant authorization objects for product display may include C_COM_PRODUCT or similar, depending on your specific SAP configuration.
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to authorization groups and product display.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the COM_PRODUCT020 error.