How To Fix COM_PAYCARD_AUTH125 - Additional header data could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYCARD_AUTH -

• Message number: 125

• Message text: Additional header data could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYCARD_AUTH125 - Additional header data could not be determined ?

  The SAP error message COM_PAYCARD_AUTH125: Additional header data could not be determined typically occurs in the context of payment card processing within the SAP system. This error indicates that the system is unable to retrieve or determine the necessary header data required for processing a payment card transaction.
  Causes:
  
  Missing Configuration: The payment card processing configuration may not be set up correctly. This includes missing or incorrect settings in the payment card types, authorization settings, or related master data.
  Incomplete Master Data: The customer or vendor master data may be incomplete or missing required fields that are necessary for payment card processing.
  Authorization Issues: There may be issues with the authorization settings for the payment card, such as missing authorization keys or incorrect settings in the payment processing module.
  System Integration Issues: If the SAP system is integrated with external payment gateways or services, there may be issues with the integration that prevent the retrieval of necessary header data.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for payment card processing in SAP. Ensure that all necessary parameters are correctly set up in the relevant transaction codes (e.g., SPRO for configuration).
  Verify Master Data: Ensure that the customer or vendor master data is complete and contains all required fields for payment card processing. This includes checking for valid payment card information.
  Review Authorization Settings: Check the authorization settings for the payment card type being used. Ensure that all necessary authorizations are in place and that the payment card type is correctly configured.
  Integration Check: If applicable, verify the integration with external payment gateways. Ensure that the connection is active and that the necessary credentials and settings are correct.
  Consult Documentation: Refer to SAP documentation or support notes related to payment card processing for any specific guidance or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE37 (for function modules) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in payment processing within SAP systems.