How To Fix COM_PAYCARD_AUTH123 - No open values determined.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PAYCARD_AUTH -

  • Message number: 123

  • Message text: No open values determined.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PAYCARD_AUTH123 - No open values determined. ?

    The SAP error message COM_PAYCARD_AUTH123: No open values determined typically occurs in the context of payment card processing within the SAP system. This error indicates that the system was unable to find any open values (such as outstanding invoices or payment requests) that can be processed for the specified payment card transaction.

    Causes:

    1. No Open Items: There are no open invoices or payment requests associated with the payment card transaction.
    2. Incorrect Configuration: The payment card processing configuration may not be set up correctly, leading to the inability to determine open values.
    3. Data Entry Errors: There may be errors in the data entry, such as incorrect payment card details or transaction amounts.
    4. Timing Issues: The transaction may be attempted before the relevant invoices or payment requests are created or posted.
    5. Authorization Issues: The user may not have the necessary authorizations to view or process the open values.

    Solutions:

    1. Check Open Items: Verify that there are indeed open invoices or payment requests that should be processed. You can do this by checking the relevant accounts or transaction history.
    2. Review Configuration: Ensure that the payment card processing configuration is set up correctly in the SAP system. This includes checking the payment methods, payment card types, and any related settings.
    3. Correct Data Entry: Double-check the payment card details and transaction amounts for accuracy. Ensure that all required fields are filled out correctly.
    4. Timing: If the transaction is being processed too early, wait until the relevant invoices or payment requests are created and posted before attempting the transaction again.
    5. User Authorizations: Ensure that the user attempting the transaction has the necessary authorizations to access and process the open values.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to check for open items.
    • SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing and this specific error message.
    • Documentation: Review SAP documentation related to payment card processing for best practices and troubleshooting steps.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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