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Message type: E = Error
Message class: COM_PAYCARD_AUTH -
Message number: 123
Message text: No open values determined.
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COM_PAYCARD_AUTH123
- No open values determined. ?The SAP error message COM_PAYCARD_AUTH123: No open values determined typically occurs in the context of payment card processing within the SAP system. This error indicates that the system was unable to find any open values (such as outstanding invoices or payment requests) that can be processed for the specified payment card transaction.
Causes:
- No Open Items: There are no open invoices or payment requests associated with the payment card transaction.
- Incorrect Configuration: The payment card processing configuration may not be set up correctly, leading to the inability to determine open values.
- Data Entry Errors: There may be errors in the data entry, such as incorrect payment card details or transaction amounts.
- Timing Issues: The transaction may be attempted before the relevant invoices or payment requests are created or posted.
- Authorization Issues: The user may not have the necessary authorizations to view or process the open values.
Solutions:
- Check Open Items: Verify that there are indeed open invoices or payment requests that should be processed. You can do this by checking the relevant accounts or transaction history.
- Review Configuration: Ensure that the payment card processing configuration is set up correctly in the SAP system. This includes checking the payment methods, payment card types, and any related settings.
- Correct Data Entry: Double-check the payment card details and transaction amounts for accuracy. Ensure that all required fields are filled out correctly.
- Timing: If the transaction is being processed too early, wait until the relevant invoices or payment requests are created and posted before attempting the transaction again.
- User Authorizations: Ensure that the user attempting the transaction has the necessary authorizations to access and process the open values.
Related Information:
FBL1N
(Vendor Line Item Display) or FBL3N
(G/L Account Line Item Display) to check for open items.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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