How To Fix COM_PAYCARD_AUTH126 - Additional item data could not be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PAYCARD_AUTH -

  • Message number: 126

  • Message text: Additional item data could not be determined

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PAYCARD_AUTH126 - Additional item data could not be determined ?

    The SAP error message COM_PAYCARD_AUTH126: Additional item data could not be determined typically occurs in the context of payment card processing within the SAP system. This error indicates that the system is unable to retrieve or determine the necessary additional item data required for processing a payment card transaction.

    Causes:

    1. Missing Configuration: The payment card processing configuration may not be set up correctly. This includes settings related to payment methods, payment card types, or authorization processes.
    2. Incomplete Master Data: The master data for the customer or vendor may be incomplete or missing necessary information, such as payment card details or billing information.
    3. Transaction Data Issues: The transaction data being processed may lack required fields or may not be formatted correctly.
    4. Authorization Issues: There may be issues with the authorization process, such as incorrect credentials or settings that prevent the system from accessing the necessary data.
    5. Integration Issues: If the SAP system is integrated with external payment gateways or services, there may be issues with the integration that prevent data from being retrieved.

    Solutions:

    1. Check Configuration: Review the configuration settings for payment card processing in SAP. Ensure that all necessary parameters are correctly set up, including payment methods and authorization settings.
    2. Verify Master Data: Ensure that the master data for customers or vendors is complete and accurate. Check that all required fields are filled out, especially those related to payment methods and card details.
    3. Review Transaction Data: Inspect the transaction data being processed for completeness and correctness. Ensure that all required fields are populated and formatted correctly.
    4. Authorization Settings: Check the authorization settings for the payment card processing. Ensure that the credentials used for the payment gateway are correct and that the system has the necessary permissions to access the required data.
    5. Integration Checks: If applicable, verify the integration with external payment gateways. Check for any errors or issues in the integration that may be preventing data retrieval.
    6. Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the error message and the context in which it occurs.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SE80, SE37, SE11) that may help you analyze the configuration and data involved in payment processing.
    • Support: If the issue persists after checking the above areas, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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