How To Fix COLL_PR_MSG061 - Creation of Promise to Pay for credit documents is not allowed.

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 061

• Message text: Creation of Promise to Pay for credit documents is not allowed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG061 - Creation of Promise to Pay for credit documents is not allowed. ?

  The SAP error message COLL_PR_MSG061 indicates that the system is preventing the creation of a Promise to Pay for certain credit documents. This typically occurs in the context of credit management and collections processes within SAP.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Document Type Restrictions: The specific credit document type may not be configured to allow Promise to Pay entries. Certain document types may be restricted from having payment promises due to business rules or configurations.
  
  
  Status of the Document: The credit document may be in a status that does not permit the creation of a Promise to Pay. For example, if the document is already settled, closed, or in a state that does not allow further modifications.
  
  
  Configuration Settings: The configuration settings in the SAP system for credit management or collections may not allow for the creation of Promise to Pay for certain conditions or document types.
  
  
  User Authorizations: The user attempting to create the Promise to Pay may not have the necessary authorizations or roles assigned to perform this action.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Document Type Configuration:
  
  Review the configuration settings for the document type in question. Ensure that it is allowed to have a Promise to Pay created against it.
  This can typically be found in the SAP Customizing Implementation Guide (IMG) under Financial Accounting or Credit Management settings.
  
  
  
  Review Document Status:
  
  Check the status of the credit document. If it is in a status that does not allow modifications, you may need to change the status or create a Promise to Pay against a different document.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to create a Promise to Pay. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the error message and any related notes or updates that may provide additional context or solutions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) or FBL5N (Customer Line Item Display) to review credit documents and their statuses.
  SAP Notes: Search for SAP Notes related to COLL_PR_MSG061 for any known issues or patches that may address the problem.
  Training and Documentation: Ensure that users involved in credit management and collections are adequately trained on the processes and configurations within SAP to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the creation of a Promise to Pay for the relevant credit documents.