How To Fix COLL_PR_MSG062 - Promised amount is a mandatory field.

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 062

• Message text: Promised amount is a mandatory field.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG062 - Promised amount is a mandatory field. ?

  The SAP error message COLL_PR_MSG062 indicates that the "Promised amount" field is mandatory and must be filled in before proceeding with the transaction. This error typically occurs in the context of collections management or accounts receivable processes where a promised payment amount is required for processing.
  Cause:
  
  Missing Data: The "Promised amount" field has not been filled in the relevant transaction or document.
  Configuration Issues: The system may be configured to require this field for certain processes, and it is not being populated correctly.
  User Input Error: The user may have overlooked entering the promised amount when creating or updating a record.
  
  Solution:
  
  Enter the Promised Amount: Go to the relevant transaction screen where the error occurred and ensure that the "Promised amount" field is filled in with the appropriate value.
  Check Configuration: If you believe the field should not be mandatory, check the configuration settings in the SAP system. This may involve:
  
  Accessing the relevant customizing settings in SPRO.
  Reviewing the settings for the collections management or accounts receivable module to see if the field can be made optional.
  
  
  User Training: Ensure that users are trained to fill in all mandatory fields when entering data into the system to avoid this error in the future.
  Validation Rules: Review any validation rules that may be enforcing the requirement for the promised amount and adjust them if necessary.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to collections management, such as FPL9 (Display Promise to Pay) or FPL1 (Create Promise to Pay).
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional context or solutions.
  Documentation: Refer to SAP documentation for collections management or accounts receivable for more details on mandatory fields and their significance in the process.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.