How To Fix COLL_PR_MSG038 - No description found for Promise To Pay status &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 038

• Message text: No description found for Promise To Pay status &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG038 - No description found for Promise To Pay status &1. ?

  The SAP error message COLL_PR_MSG038 indicates that there is no description found for the "Promise To Pay" status in the system. This typically occurs in the context of collections management or accounts receivable processes where a promise to pay is recorded, but the system cannot find a corresponding description for the status code provided.
  Cause:
  
  Missing Configuration: The most common cause is that the status code for the Promise To Pay has not been configured properly in the system. This could be due to missing entries in the relevant configuration tables.
  Data Inconsistency: There may be inconsistencies in the data, such as missing translations or entries in the database that are expected by the application.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the status codes correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the Promise To Pay statuses in the SAP system. This is usually found in the Customizing (SPRO) settings under Financial Accounting or Collections Management.
  Ensure that all necessary status codes are defined and that they have corresponding descriptions.
  
  
  
  Maintain Status Descriptions:
  
  If the status code is missing a description, you can add it in the relevant configuration area. This might involve maintaining text entries for the status codes in the system.
  
  
  
  Review Custom Code:
  
  If there are any custom programs or enhancements, review the code to ensure that it correctly handles the Promise To Pay statuses and retrieves the appropriate descriptions.
  
  
  
  Check Language Settings:
  
  If the system is set up to support multiple languages, ensure that the descriptions are maintained for all relevant languages.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP you are using. There may be specific notes or patches that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE80 for development objects to investigate the issue further.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.