How To Fix COLL_PR_MSG039 - No notes found for invoice &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COLL_PR_MSG - Messages in Process Receivables

  • Message number: 039

  • Message text: No notes found for invoice &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message COLL_PR_MSG039 - No notes found for invoice &1. ?

    The SAP error message COLL_PR_MSG039 ("No notes found for invoice &1") typically occurs in the context of invoice processing, particularly when dealing with collections or accounts receivable. This message indicates that the system could not find any notes or comments associated with the specified invoice.

    Cause:

    1. Missing Notes: The most straightforward cause is that there are indeed no notes entered for the invoice in question.
    2. Data Entry Error: The invoice number (&1) may have been entered incorrectly, leading to the system not finding any associated notes.
    3. System Configuration: There may be issues with the configuration of the notes functionality in the SAP system.
    4. Authorization Issues: The user may not have the necessary permissions to view the notes associated with the invoice.

    Solution:

    1. Check Invoice Number: Verify that the invoice number entered is correct. Ensure there are no typographical errors.
    2. Add Notes: If the invoice is valid but lacks notes, consider adding relevant notes or comments to the invoice.
    3. Review Configuration: If you have access, check the configuration settings related to notes in the SAP system to ensure they are set up correctly.
    4. User Permissions: Ensure that the user has the appropriate permissions to view notes. If not, contact your SAP administrator to adjust the permissions.
    5. Consult Documentation: Refer to SAP documentation or help resources for further guidance on handling notes and invoices.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document) or FBL1N (Vendor Line Item Display) to check the invoice and its associated notes.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this issue or provide additional troubleshooting steps.
    • User Training: Ensure that users are trained on how to properly enter and manage notes in the system to prevent future occurrences of this error.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.

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