How To Fix COLL_PR_MSG004 - Active Data for Collection Contact couldn't be derived

COLL_PR_MSG004 - Overview

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 004

• Message text: Active Data for Collection Contact couldn't be derived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG004 - Active Data for Collection Contact couldn't be derived ?

  The SAP error message COLL_PR_MSG004 indicates that the system is unable to derive active data for a collection contact. This error typically arises in the context of SAP's Collections Management or Accounts Receivable modules, where the system is trying to retrieve or process data related to a customer or collection case.
  Causes:
  
  Missing Data: The required data for the collection contact may not be available in the system. This could be due to incomplete master data for the customer or missing entries in related tables.
  
  Configuration Issues: There may be configuration settings in the Collections Management module that are not set up correctly, preventing the system from deriving the necessary data.
  Data Inconsistencies: There could be inconsistencies in the data, such as incorrect or outdated information in the customer master records or collection strategies.
  Authorization Issues: The user may not have the necessary authorizations to access the data required for the collection contact.
  
  Solutions:
  
  Check Master Data: