How To Fix COLL_PR_MSG003 - Contact person &1 &2 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 003

• Message text: Contact person &1 &2 deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG003 - Contact person &1 &2 deleted ?

  The SAP error message COLL_PR_MSG003 indicates that a contact person (or a related entity) has been deleted in the system. This message typically arises in the context of customer relationship management (CRM) or sales and distribution (SD) modules where contact persons are associated with business partners, customers, or vendors.
  Cause:
  
  Deletion of Contact Person: The primary cause of this error is that the contact person specified in the transaction or process has been deleted from the system.
  Data Inconsistency: There may be inconsistencies in the data where the system is trying to reference a contact person that no longer exists.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the contact person, leading to the perception that it has been deleted.
  
  Solution:
  
  Check Contact Person Status: Verify if the contact person has indeed been deleted. You can do this by navigating to the relevant business partner or customer master data and checking the list of contact persons.
  Recreate Contact Person: If the contact person was deleted and is still needed, you can recreate the contact person in the system.
  Update References: If the contact person is no longer relevant, ensure that any references to this contact person in transactions or documents are updated or removed.
  Authorization Check: Ensure that the user has the necessary authorizations to access the contact person data. If not, work with your SAP security team to grant the required permissions.
  Consult Logs: Check system logs or change logs to see when and why the contact person was deleted. This can provide insights into whether it was a manual deletion or part of a batch process.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage contact persons and check their status.
  SAP Notes: Look for relevant SAP Notes or documentation that may provide additional context or solutions for this error message.
  Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to address the COLL_PR_MSG003 error effectively.