How To Fix COLL_PR_MSG005 - Contact function &1 not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 005

• Message text: Contact function &1 not found.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG005 - Contact function &1 not found. ?

  The SAP error message COLL_PR_MSG005 indicates that a contact function specified in your system is not found. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP S/4HANA when dealing with business partner data or contact management.
  Cause:
  
  Missing Contact Function: The specified contact function (e.g., a role or a specific function like "Sales Contact", "Technical Contact", etc.) does not exist in the system.
  Incorrect Configuration: The configuration settings for contact functions may not be set up correctly, leading to the system being unable to recognize the specified function.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that define contact functions.
  Authorization Issues: The user may not have the necessary authorizations to access the contact function.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for contact functions in your SAP system. This can typically be found in the customizing transaction (SPRO).
  Navigate to the relevant section for defining contact functions and ensure that the required contact function is defined.
  
  
  
  Verify Data:
  
  Check the relevant tables (e.g., BUT000, BUT020, etc.) to ensure that the contact function exists and is correctly assigned to the business partner.
  Use transaction codes like SE11 or SE16 to view the data in these tables.
  
  
  
  Create Missing Contact Function:
  
  If the contact function is indeed missing, you may need to create it. This can usually be done through the customizing settings in SPRO.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the contact function. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of your SAP system for any known issues or additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: Customizing settings
  SE11: Data dictionary
  SE16: Data browser
  SU53: Authorization check
  
  
  SAP Notes: Search for SAP Notes related to COLL_PR_MSG005 for any patches or updates that may address the issue.
  Business Partner Roles: Understand the concept of business partner roles and how they relate to contact functions in your SAP environment.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.