How To Fix COD_BYD_ERP_INT311 - Account &1 transferred with &2 sales documents

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 311

• Message text: Account &1 transferred with &2 sales documents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT311 - Account &1 transferred with &2 sales documents ?

  The SAP error message COD_BYD_ERP_INT311 typically occurs in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems. This error indicates that an account (customer or vendor) has been transferred with multiple sales documents, which may not be allowed or expected in the current configuration or process.
  Cause:
  
  Multiple Sales Documents: The error suggests that the account in question is associated with more than one sales document, which may violate the expected data structure or business rules in the integration process.
  Data Consistency Issues: There may be inconsistencies in the data being transferred between ByD and ERP, leading to conflicts when trying to process the account.
  Configuration Settings: The integration settings or mappings between ByD and ERP may not be correctly configured to handle multiple sales documents for a single account.
  
  Solution:
  
  Review Sales Documents: Check the sales documents associated with the account in question. Ensure that the account is not linked to multiple documents that could cause conflicts.
  Data Cleanup: If there are unnecessary or duplicate sales documents, consider cleaning up the data to ensure that each account is only associated with the relevant sales documents.
  Integration Configuration: Review the integration settings between ByD and ERP. Ensure that the mappings and configurations are set up to handle the expected data flow correctly.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message. There may be specific notes or patches available that address this issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your systems.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
  Integration Guidelines: Review the integration guidelines between SAP ByD and SAP ERP to ensure compliance with best practices.
  User Forums: Engage with user forums or communities where other SAP users may have encountered similar issues and can share their solutions.
  
  By addressing the underlying causes and ensuring proper configuration, you can resolve the COD_BYD_ERP_INT311 error and facilitate smoother integration between your SAP systems.