How To Fix COD_BYD_ERP_INT310 - No account ID mapping values available

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 310

• Message text: No account ID mapping values available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT310 - No account ID mapping values available ?

  The SAP error message COD_BYD_ERP_INT310: No account ID mapping values available typically occurs in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems. This error indicates that the system is unable to find the necessary account ID mapping values that are required for the integration process.
  Cause:
  
  Missing Mapping Configuration: The most common cause of this error is that the account ID mapping configuration has not been set up correctly in the system. This mapping is essential for linking accounts between ByD and the ERP system.
  Data Synchronization Issues: If there have been recent changes in account IDs or if accounts have been created or modified without corresponding updates in the mapping configuration, this error may occur.
  Integration Setup Issues: There may be issues with the integration setup itself, such as incorrect settings or missing parameters that prevent the system from accessing the mapping values.
  
  Solution:
  
  
  Check Mapping Configuration:
  
  Navigate to the integration settings in SAP ByD.
  Verify that the account ID mappings are correctly defined. Ensure that all necessary accounts from the ERP system have corresponding entries in ByD.
  If mappings are missing, create the necessary mappings to link the accounts.
  
  
  
  Data Synchronization:
  
  Ensure that all relevant accounts in both systems are synchronized. If there have been changes in the ERP system, make sure those changes are reflected in ByD.
  You may need to perform a data refresh or synchronization process to update the mappings.
  
  
  
  Review Integration Settings:
  
  Check the integration settings to ensure that all parameters are correctly configured.
  Look for any logs or error messages that might provide additional context about the integration process.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for integration between ByD and ERP systems for specific instructions on setting up account ID mappings.
  
  
  
  Contact Support:
  
  If the issue persists after checking the mappings and integration settings, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Integration Scenarios: Understanding the specific integration scenario you are working with (e.g., financial integration, customer data integration) can help in identifying the correct mappings.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to integration issues.
  
  By following these steps, you should be able to resolve the COD_BYD_ERP_INT310 error and ensure that your account ID mappings are correctly configured for successful integration.