How To Fix COD_BYD_ERP_INT309 - No ID-Mapping received

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 309

• Message text: No ID-Mapping received

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT309 - No ID-Mapping received ?

  The SAP error message COD_BYD_ERP_INT309, which states "No ID-Mapping received," typically occurs in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems. This error indicates that the system is unable to find the necessary ID mapping information required for the integration process.
  Cause:
  
  Missing ID Mapping Configuration: The most common cause of this error is that the ID mapping between the two systems (ByD and ERP) has not been properly configured or is missing.
  Data Synchronization Issues: There may be issues with data synchronization between the systems, leading to the absence of required ID mappings.
  Incorrect Integration Settings: The integration settings may not be correctly set up, leading to the failure in retrieving the ID mappings.
  Network or Connectivity Issues: Temporary network issues or connectivity problems between the systems can also lead to this error.
  
  Solution:
  
  
  Check ID Mapping Configuration:
  
  Ensure that the ID mapping between SAP ByD and SAP ERP is correctly configured. This can usually be done in the integration settings of both systems.
  Verify that the relevant IDs (such as customer IDs, product IDs, etc.) are correctly mapped in the integration framework.
  
  
  
  Review Integration Settings:
  
  Go through the integration settings in both SAP ByD and SAP ERP to ensure that they are correctly set up for the data exchange.
  Check for any missing or incorrect parameters that could affect the ID mapping.
  
  
  
  Data Synchronization:
  
  Ensure that the data synchronization processes are running correctly and that there are no errors in the data transfer.
  If necessary, re-run the synchronization process to ensure that all required mappings are in place.
  
  
  
  Check Logs and Error Messages:
  
  Review the logs in both systems for any additional error messages or warnings that could provide more context about the issue.
  Look for any related error messages that might indicate a broader issue with the integration.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for guidance on setting up ID mappings and troubleshooting integration issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and integration setup.
  
  
  
  Related Information:
  
  Integration Framework: Familiarize yourself with the integration framework used between SAP ByD and SAP ERP, as understanding how data flows between the systems can help in troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the COD_BYD_ERP_INT309 error message.