How To Fix COD_BYD_ERP_INT312 - Update request rejected. ERP image is newer

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 312

• Message text: Update request rejected. ERP image is newer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT312 - Update request rejected. ERP image is newer ?

  The SAP error message COD_BYD_ERP_INT312: Update request rejected. ERP image is newer typically occurs in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems. This error indicates that the update request being processed is rejected because the ERP system has a newer version of the data than what is being sent from ByD.
  Cause:
  
  Data Version Mismatch: The primary cause of this error is that the data in the ERP system has been updated after the last synchronization with ByD. When ByD tries to send an update request, the ERP system detects that the version of the data it has is more recent than the version being sent from ByD.
  Concurrency Issues: If multiple systems or users are updating the same data simultaneously, it can lead to version conflicts.
  Integration Timing: If there is a delay in the integration process or if updates are not being processed in real-time, it can lead to discrepancies in data versions.
  
  Solution:
  
  Re-fetch Data: Before sending an update request from ByD, ensure that you fetch the latest data from the ERP system. This can be done by performing a read operation to get the most recent version of the data.
  Check for Updates: Implement a mechanism to check for updates in the ERP system before sending any changes from ByD. This can help avoid conflicts.
  Error Handling: Implement error handling in your integration logic to gracefully manage such conflicts. This may include retrying the update after fetching the latest data.
  Synchronization Schedule: Review and optimize the synchronization schedule between ByD and ERP to ensure that data is updated frequently enough to minimize version conflicts.
  Consult Documentation: Refer to the SAP documentation for specific guidelines on handling integration errors and best practices for data synchronization.
  
  Related Information:
  
  Integration Framework: Understanding the integration framework between ByD and ERP is crucial. Familiarize yourself with the APIs and data models used in both systems.
  Version Control: Keep track of versioning in both systems to better manage updates and avoid conflicts.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights specific to your system configuration and integration setup.
  
  By addressing the underlying causes and implementing the suggested solutions, you can mitigate the occurrence of the COD_BYD_ERP_INT312 error and ensure smoother integration between SAP ByD and ERP systems.