How To Fix CNV_20800183 - Participating customers have different Delivery block (KNVV-LIFSD)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 183

• Message text: Participating customers have different Delivery block (KNVV-LIFSD)

Diagnosis
According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for <ZK>Delivery block</>. (This
is determined by the indicator <ZK>Delivery block</>, field KNVV-LIFSD).
This may lead to inconsistencies in some applications related to target
customer data.
System Response
<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record.
Procedure
Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that <ZH>the target customer record
will get the <ZK>Delivery block</> of the old customer record for which
priority indicator is set.</> Make sure to evaluate the impact of this
decision - for example regarding potential inconsistencies and required
follow-up activities - <ZH>before</> you continue with the conversion.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800183 - Participating customers have different Delivery block (KNVV-LIFSD) ?

  The SAP error message CNV_20800183 indicates that there is a discrepancy in the delivery block settings for participating customers in a data migration or conversion process. Specifically, the error points out that the customers involved have different values in the delivery block field (KNVV-LIFSD), which can lead to issues during data processing.
  Cause:
  The primary cause of this error is that the participating customers in the migration process have different delivery block statuses. The delivery block (LIFSD) is a field in the customer master data that determines whether a customer can receive deliveries. If one customer has a delivery block set (e.g., "01" for blocked), while another does not, the system raises this error to prevent inconsistencies during the data migration.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Customers: Determine which customers are involved in the migration process and have differing delivery block statuses.
  
  
  Check Customer Master Data: Use transaction codes like SE16 or SE11 to view the customer master data table (KNVV) and check the delivery block (LIFSD) field for the relevant customers.
  
  
  Standardize Delivery Blocks: Decide on a consistent delivery block status for the customers involved. You may need to:
  
  Change the delivery block for one or more customers to match the others.
  Remove the delivery block for customers that should be active.
  
  
  
  Update Customer Data: Use transaction XD02 (Change Customer) or mass update tools to modify the delivery block status as needed.
  
  
  Re-run the Migration Process: After ensuring that all participating customers have the same delivery block status, re-run the migration or conversion process.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) for managing customer master data.
  Data Migration Tools: If you are using SAP's data migration tools (like SAP S/4HANA Migration Cockpit or LTMC), ensure that you follow the guidelines for data consistency.
  Documentation: Refer to SAP documentation or notes related to data migration and customer master data management for best practices and troubleshooting tips.
  
  By addressing the delivery block discrepancies, you should be able to resolve the error and proceed with your data migration or conversion activities.