How To Fix CNV_20800182 - Participating customers have different Credit control area (KNVV-KKBER)


CNV_20800182 - Overview

  • Message type: E = Error

  • Message class: CNV_20800 - Message class for CNV_20800

  • Message number: 182

  • Message text: Participating customers have different Credit control area (KNVV-KKBER)

  • Show details Hide details
  • Diagnosis
    According to the mapping, you want to merge two or more old customer
    records into one target customer record. However, not all the old
    records have identical master data settings: It was found that old
    customer records have different values for <ZK>Credit control area</>.
    (This is determined by the indicator <ZK>Credit control area</>, field
    KNVV-KKBER).
    This may lead to inconsistencies in some applications related to target
    customer data.
    System Response
    <ZH>Error</>
    From a technical perspective, this message can be ignored. This may make
    sense in the following cases:
    No postings to the respective customer records have been made.
    The respective customer records are not used any longer and are meant to
    be merged into a dummy record.
    Procedure
    Analyze the situation, and either change the mapping so that only
    customer records with identical master data settings are merged, or
    decide to ignore the message because one of the special cases described
    above applies.
    If you decide to ignore the error even though none of the special cases
    described above applies, consider that <ZH>the target customer record
    will get the <ZK>Credit control area</> of the old customer record for
    which priority indicator is set.</> Make sure to evaluate the impact of
    this decision - for example regarding potential inconsistencies and
    required follow-up activities - <ZH>before</> you continue with the
    conversion.

    Error message extract from SAP system. Copyright SAP SE.


CNV_20800182 - Details

  • The SAP error message CNV_20800182 indicates that there is a mismatch in the credit control areas (KKBER) for participating customers during a data migration or conversion process. This typically occurs in scenarios where customer data is being consolidated or migrated from different systems or clients, and the credit control area assigned to the customers does not match.
    
    Cause: Different Credit Control Areas: The participating customers are assigned to different credit control areas in the SAP system. This can happen if the customers were created in different organizational units or if there are inconsistencies in the data being migrated. Data Migration Issues: During data migration, if the source systems have customers with the same identifiers (like customer numbers) but different credit control areas, this error can occur.
    Configuration Issues: There may be configuration issues in the SAP system that lead to the assignment of different credit control areas for customers that should be treated as

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