How To Fix CNV_20800171 - Participating customers have different Credit limit (KNKK-KLIMK)

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 171

• Message text: Participating customers have different Credit limit (KNKK-KLIMK)

Diagnosis
According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for <ZK>Credit limit</>. (This is
determined by the indicator <ZK>Credit limit</>, field KNKK-KLIMK).
This may lead to inconsistencies in some applications related to target
customer data.
System Response
<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record.
Procedure
Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that <ZH>the target customer record
will get the <ZK>Credit limit</> of the old customer record for which
priority indicator is set.</> Make sure to evaluate the impact of this
decision - for example regarding potential inconsistencies and required
follow-up activities - <ZH>before</> you continue with the conversion.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_20800171 - Participating customers have different Credit limit (KNKK-KLIMK) ?

  The SAP error message CNV_20800171 indicates that there is a discrepancy in the credit limits (KNKK-KLIMK) for participating customers during a data migration or conversion process. This error typically arises in scenarios where multiple customer records are being processed, and the system detects that the credit limits for these customers do not match, which can lead to inconsistencies in financial data.
  Cause:
  
  Different Credit Limits: The primary cause of this error is that the participating customers have different credit limits set in the system. This can happen if the customers are being merged or if there are inconsistencies in the data being migrated.
  Data Migration Issues: If you are migrating data from one system to another, there may be discrepancies in the source data that lead to different credit limits for customers that should be treated as the same entity.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned, leading to different credit limits being applied to customers.
  
  Solution:
  
  Review Customer Data: Check the credit limit settings for the participating customers in the SAP system. Ensure that they are consistent and correct.
  Data Cleansing: If you are migrating data, perform data cleansing to ensure that the credit limits for customers are standardized before the migration process.
  Adjust Credit Limits: If the customers are supposed to have the same credit limit, adjust the credit limits in the system to ensure they match.
  Consult Documentation: Refer to SAP documentation or notes related to the specific migration or conversion process you are undertaking. There may be specific guidelines or tools provided by SAP to handle such discrepancies.
  Use Transaction Codes: Utilize relevant transaction codes (like FD32 for customer credit management) to review and adjust credit limits as necessary.
  Engage with SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this error is occurring during a critical migration process.
  
  Related Information:
  
  KNKK Table: This table contains credit management data for customers, including credit limits. Reviewing this table can provide insights into the discrepancies.
  Data Migration Tools: If you are using SAP's data migration tools (like SAP S/4HANA Migration Cockpit), ensure that you are following the best practices for data mapping and transformation.
  Credit Management Configuration: Familiarize yourself with the credit management configuration in SAP, as this can impact how credit limits are applied and managed.
  
  By addressing the discrepancies in credit limits and ensuring that the data is consistent, you should be able to resolve the error CNV_20800171 effectively.