How To Fix CNV_20800172 - &1 customer numbers are not participating in conversion

CNV_20800172 - Overview

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 172

• Message text: &1 customer numbers are not participating in conversion

What causes this issue?

Not all the customer numbers present in customer master table (KNA1)
participate in conversion.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you wish to rename all the customer numbers present in the system ,
specify the remaining customer numbers in the mapping.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CNV_20800172 - Details

• The SAP error message CNV_20800172 indicates that certain customer numbers are not participating in a data conversion process, typically during a migration or upgrade scenario. This error is part of the SAP Conversion Tools, which are used to facilitate the transition from older systems to S/4HANA or other SAP environments.
  
  Cause:
  The error can occur due to several reasons:
  
  Inactive Customer Records: The customer numbers in question may not be active or may have been flagged for deletion.
  Data Mapping Issues: There may be issues with how customer data is mapped from the source system to the target system.
  Configuration Settings: The conversion settings may not include the specified customer numbers, or there may be filters applied that exclude them.
  Missing Data: Required data for the customer numbers may be missing or incomplete, preventing them from being included in the conversion process.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Status: Verify the status