How To Fix CNV_20800170 - Participating customers have different Credit(Total) limit (KNKA-KLIMG)

CNV_20800170 - Overview

• Message type: E = Error

• Message class: CNV_20800 - Message class for CNV_20800

• Message number: 170

• Message text: Participating customers have different Credit(Total) limit (KNKA-KLIMG)

Diagnosis
According to the mapping, you want to merge two or more old customer
records into one target customer record. However, not all the old
records have identical master data settings: It was found that old
customer records have different values for <ZK>Credit (total) limit</>.
(This is determined by the indicator <ZK>Credit (total) limit</>, field
KNKA-KLIMG).
This may lead to inconsistencies in some applications related to target
customer data.
System Response
<ZH>Error</>
From a technical perspective, this message can be ignored. This may make
sense in the following cases:
No postings to the respective customer records have been made.
The respective customer records are not used any longer and are meant to
be merged into a dummy record.
Procedure
Analyze the situation, and either change the mapping so that only
customer records with identical master data settings are merged, or
decide to ignore the message because one of the special cases described
above applies.
If you decide to ignore the error even though none of the special cases
described above applies, consider that <ZH>the target customer record
will get the <ZK>Credit (total) limit</> of the old customer record for
which priority indicator is set.</> Make sure to evaluate the impact of
this decision - for example regarding potential inconsistencies and
required follow-up activities - <ZH>before</> you continue with the
conversion.

Error message extract from SAP system. Copyright SAP SE.

CNV_20800170 - Details

• The SAP error message CNV_20800170 indicates that there is a discrepancy in the credit limits (specifically the total credit limit, represented by the field KNKA-KLIMG) for participating customers during a data migration or conversion process. This error typically arises in scenarios where multiple customer records are being processed, and the system detects that the credit limits for these customers do not match.
  
  Cause:
  
  
  Inconsistent Data: The primary cause of this error is that the participating customers have different credit limits set in the system. This inconsistency can occur due to:
  
  Data entry errors.
  Differences in customer master data across different systems or environments.
  Changes in credit limits that were not uniformly applied to all relevant customer records.
  
  
  
  Data Migration Issues: If you are migrating data from one system to another, the source data may have inconsistencies that were not addressed prior to migration.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Customers: Determine which