How To Fix CMS_COMMON012 - Error while retrieving application

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COMMON - Message Class for Common Service Functions

• Message number: 012

• Message text: Error while retrieving application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COMMON012 - Error while retrieving application ?

  The SAP error message CMS_COMMON012 typically indicates an issue with retrieving an application in the Central Management Server (CMS) of SAP BusinessObjects. This error can arise due to various reasons, including configuration issues, connectivity problems, or permission-related issues.
  Causes:
  
  Connection Issues: The CMS may not be able to connect to the database or the application server.
  Permission Problems: The user may not have the necessary permissions to access the application or the CMS.
  Corrupted Repository: The repository where the application is stored may be corrupted or not properly configured.
  Service Issues: The CMS or related services may not be running or may have encountered an error.
  Network Issues: There may be network connectivity issues affecting the communication between the client and the server.
  
  Solutions:
  
  
  Check Service Status:
  
  Ensure that the CMS and all related services (like the Adaptive Job Server, Web Application Server, etc.) are running properly. Restart the services if necessary.
  
  
  
  Verify Database Connection:
  
  Check the database connection settings in the Central Management Console (CMC) to ensure they are correct and that the database is accessible.
  
  
  
  Review User Permissions:
  
  Verify that the user has the appropriate permissions to access the application. You may need to adjust the security settings in the CMC.
  
  
  
  Check Logs:
  
  Review the logs for more detailed error messages. The logs can provide insights into what might be causing the issue. Look for logs in the BusinessObjects Enterprise XI 4.0/logs directory or the relevant log files for your version.
  
  
  
  Repair the Repository:
  
  If you suspect that the repository is corrupted, you may need to run a repair on the repository or restore it from a backup if available.
  
  
  
  Network Troubleshooting:
  
  Ensure that there are no network issues preventing communication between the client and the server. Check firewalls, proxies, and network configurations.
  
  
  
  Update or Patch:
  
  Ensure that your SAP BusinessObjects installation is up to date with the latest patches and updates, as these may resolve known issues.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP BusinessObjects documentation for more details on error codes and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support agreement.
  
  By following these steps, you should be able to diagnose and resolve the CMS_COMMON012 error effectively.