How To Fix CMS_COMMON010 - Internal error occurred in saving the notes; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COMMON - Message Class for Common Service Functions

• Message number: 010

• Message text: Internal error occurred in saving the notes; see long text

What causes this issue?

Collateral Management uses the SAP Script tool for providing the
<ZK>Text Editor</> or <ZK>Notes</> service for all the entities that
require this service. An internal error occurred when using function
module <ZH>COMMIT_TEXT </>to save the notes.

System Response

The <ZH>COMMIT_TEXT</> function module cannot be executed.

How to fix this error?

Check if you have made entries for the Text object and Text ID used by
the tool in tables <ZH>TTXOB </>and <ZH>TTXID</>. Check if the
identification that you have sent to the function module is valid. If
the errors persist, make a note of the name of the function module and
the entries that caused the error. Send a problem message to SAP
including these details.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COMMON010 - Internal error occurred in saving the notes; see long text ?

  The SAP error message CMS_COMMON010 indicates that an internal error occurred while trying to save notes in the system. This error can arise from various underlying issues, and while the exact cause can vary, here are some common causes, potential solutions, and related information:
  Causes:
  
  Database Issues: There may be problems with the database connection or the database itself, such as corruption or unavailability.
  Authorization Problems: The user may not have the necessary permissions to save notes in the system.
  System Configuration: Incorrect configuration settings in the SAP system can lead to this error.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  Memory Issues: Insufficient memory or resources on the application server can lead to internal errors.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes like SM21, ST22, or SLG1) for more detailed error messages that can provide insights into the root cause.
  Database Check: Ensure that