How To Fix CMS_ACG005 - An internal error while checking approval details; see long text

CMS_ACG005 - Overview

• Message type: E = Error

• Message class: CMS_ACG -

• Message number: 005

• Message text: An internal error while checking approval details; see long text

What causes this issue?

The technical key (GUID) of the approved coverage gap amount could not
be found. The approved coverage gap amount cannot be saved.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CMS_ACG005 - Details

• The SAP error message CMS_ACG005 indicates that there is an internal error occurring while the system is trying to check approval details in the context of the Change Management System (CMS) or the Approval Management System (AMS). This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  
  Configuration Issues: Incorrect settings in the approval process configuration can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the approval records or related tables may trigger this error.
  Authorization Problems: Insufficient permissions for the user trying to access the approval details.
  System Bugs: There may be known bugs in the version of SAP you are using that could cause this error.
  Transport Issues: If the approval process was recently transported from one system to another, it may not have been set up correctly.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the approval process in the SAP system. Ensure that