How To Fix CMS_ACG003 - Internal error while setting approved coverage gap; see long text

CMS_ACG003 - Overview

• Message type: E = Error

• Message class: CMS_ACG -

• Message number: 003

• Message text: Internal error while setting approved coverage gap; see long text

What causes this issue?

An internal error occurred while saving the approved coverage gap
amount.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again. If the error persists, contact your system administrator.

Procedure for System Administrators

Make a note of the details that caused the error. Send a problem message
to SAP including these details.

Error message extract from SAP system. Copyright SAP SE.

CMS_ACG003 - Details

• The SAP error message CMS_ACG003, which indicates an "Internal error while setting approved coverage gap," typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can occur due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  
  Configuration Issues: Incorrect or incomplete configuration settings in the SAP CC or CI modules can lead to this error.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as invalid or missing entries in the coverage gap settings.
  System Bugs: There could be bugs in the version of SAP you are using that trigger this error under certain conditions.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the action may also lead to this error.
  Performance Issues: If the system is under heavy load, it may not be able to process requests properly, leading to internal errors.
  
  Solutions:
  
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