How To Fix CMS_ACG001 - User &1 is currently working on the coverage gap

CMS_ACG001 - Overview

• Message type: E = Error

• Message class: CMS_ACG -

• Message number: 001

• Message text: User &1 is currently working on the coverage gap

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CMS_ACG001 - Details

• The SAP error message CMS_ACG001 indicates that a specific user (denoted by &1) is currently working on the coverage gap. This error typically arises in the context of SAP's Customer Management or similar modules where multiple users may be trying to access or modify the same data simultaneously.
  
  Cause:
  
  Concurrent Access: The primary cause of this error is that another user is currently editing or processing the coverage gap for the same customer or data set. SAP locks the data to prevent conflicts and ensure data integrity.
  Session Timeout: If a user has an open session that has timed out, the system may still recognize that user as active, leading to this error.
  System Configuration: There may be specific configurations or settings in the SAP system that enforce strict locking mechanisms for certain operations.
  
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their task and then try again.