How To Fix CMS_ACG006 - Internal error in determining coverage gap criteria for partner ID &1

CMS_ACG006 - Overview

• Message type: E = Error

• Message class: CMS_ACG -

• Message number: 006

• Message text: Internal error in determining coverage gap criteria for partner ID &1

What causes this issue?

An internal error has occurred. The technical key for the approved
coverage gap criteria specified for the business partner &V1& could not
be found.

System Response

The approved coverage gap amount for the business partner cannot be
determined.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Make a note of the details that caused the error. Send a problem message
to SAP including these details.

Error message extract from SAP system. Copyright SAP SE.

CMS_ACG006 - Details

• The SAP error message CMS_ACG006, which indicates an "Internal error in determining coverage gap criteria for partner ID &1," typically arises in the context of SAP's Customer Management or similar modules where partner data is processed. This error suggests that there is an issue with the system's ability to retrieve or process the coverage gap criteria for a specific partner ID.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data related to the partner ID in the database.
  
  Configuration Issues: The configuration settings for coverage gap criteria may not be set up correctly.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error.
  Authorization Issues: The user may not have the necessary authorizations to access the required data for the partner ID.
  Custom Code: If there are custom developments or enhancements in the system, they might be interfering with the standard processing logic.
  
  Solutions:
  
  Check Partner