How To Fix CMP_NEW124 - Returns, order type, and billing document type may not be set

CMP_NEW124 - Overview

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 124

• Message text: Returns, order type, and billing document type may not be set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW124 - Returns, order type, and billing document type may not be set ?

  The SAP error message CMP_NEW124 indicates that there is an issue with the configuration of returns, order types, and billing document types in the system. This error typically arises when there is an inconsistency or misconfiguration in the settings related to returns processing in the SAP system.
  
  Cause:
  
  
  
  Configuration Issues: The error often occurs when the system is unable to find a valid mapping between the returns order type and the corresponding billing document type. This can happen if:
  
  The returns order type is not properly configured in the system.
  The billing document type associated with the returns order type is missing or incorrectly set up.
  There are inconsistencies in the configuration settings for sales document types.
  
  
  
  Missing Customizing Settings: If the necessary customizing settings for returns processing are not maintained, the system will not be able to process the returns correctly.
  
  
  Incorrect Document Flow: The error can also occur if the document flow is not correctly