How To Fix CMP_NEW045 - There are rejected pro forma bill.docs.; Note doc flow of deliveries!

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 045

• Message text: There are rejected pro forma bill.docs.; Note doc flow of deliveries!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW045 - There are rejected pro forma bill.docs.; Note doc flow of deliveries! ?

  The SAP error message CMP_NEW045 indicates that there are rejected pro forma billing documents related to the delivery documents in the system. This error typically arises in the context of billing processes, particularly when dealing with pro forma invoices, which are preliminary invoices sent to customers before the actual invoice is issued.
  Cause:
  
  
  Rejection of Pro Forma Billing Documents: The pro forma billing documents may have been rejected due to various reasons, such as:
  
  Missing or incorrect data in the billing document.
  Issues with the delivery documents (e.g., incomplete deliveries, incorrect item details).
  Configuration issues in the billing process.
  Authorization issues preventing the processing of the billing documents.
  
  
  
  Document Flow Issues: The error may also indicate that there are inconsistencies in the document flow related to deliveries and billing documents. This could be due to:
  
  Missing links between delivery and billing documents.
  Incorrect status of the delivery documents.
  
  
  
  Solution:
  To resolve the CMP_NEW045 error, you can follow these steps:
  
  
  Check the Document Flow:
  
  Navigate to the relevant delivery document and check its status and document flow. Ensure that all necessary documents (e.g., delivery, billing) are correctly linked.
  
  
  
  Review Rejected Pro Forma Documents:
  
  Identify the specific pro forma billing documents that have been rejected. You can do this by checking the billing document logs or using transaction codes like VF03 (Display Billing Document) to see the status and reasons for rejection.
  
  
  
  Correct Data Issues:
  
  If the rejection is due to missing or incorrect data, correct the relevant information in the pro forma billing document or the associated delivery document. Ensure that all required fields are filled out correctly.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings related to billing and pro forma invoices in the SAP system. Ensure that the settings align with your business processes.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to process the pro forma billing documents. If there are authorization issues, consult with your SAP security team.
  
  
  
  Reprocess the Billing Document:
  
  After addressing the issues, attempt to reprocess the pro forma billing document. This can often be done through the billing transaction (e.g., VF01 for creating billing documents).
  
  
  
  Consult SAP Notes:
  
  If the issue persists, check for any relevant SAP Notes or updates that may address this specific error message. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) for managing billing documents.
  SAP Documentation: Refer to SAP Help documentation for detailed information on billing processes and error handling.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the root cause of the CMP_NEW045 error and implement the necessary solutions to resolve it.