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Message type: E = Error
Message class: CMP_NEW - Billing: Complaint Management
Message number: 046
Message text: Enter a suitable sales unit
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CMP_NEW046
- Enter a suitable sales unit ?The SAP error message CMP_NEW046, which states "Enter a suitable sales unit," typically occurs in the context of sales and distribution processes when the system requires a valid sales unit for a material or product but cannot find one. This error can arise in various scenarios, such as during sales order creation, material master maintenance, or when processing sales documents.
Cause:
- Missing Sales Unit: The material master record does not have a defined sales unit.
- Incorrect Configuration: The sales unit may not be properly configured in the material master or sales organization data.
- Unit of Measure (UoM) Issues: The unit of measure used in the transaction may not be compatible with the sales unit defined for the material.
- Data Inconsistencies: There may be inconsistencies or missing data in the material master or related configuration tables.
Solution:
Check Material Master:
- Go to the material master record (transaction code MM03) and check the sales views (Sales Org 1 and Sales Org 2).
- Ensure that a valid sales unit is defined for the material.
Define Sales Unit:
- If the sales unit is missing, you can add it by using transaction code MM02 to change the material master and enter the appropriate sales unit.
Review Unit of Measure Settings:
- Ensure that the unit of measure settings are correctly defined in the material master. Check the conversion factors if multiple units of measure are used.
Check Sales Organization Data:
- Verify that the sales organization data for the material is correctly set up and that the sales unit is defined for the relevant sales organization.
Consult Configuration:
- If you have access to configuration settings, check the settings in the Sales and Distribution (SD) module to ensure that the sales units are correctly configured.
Test with Different Scenarios:
- If the issue persists, try creating a sales order with a different material that has a valid sales unit to determine if the problem is specific to a particular material.
Related Information:
Transaction Codes:
SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
Documentation: Review SAP documentation related to material master data and sales unit configuration for more detailed guidance.
If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the Sales and Distribution module for further assistance.
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