How To Fix CMP_NEW044 - There are no items with complaints

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 044

• Message text: There are no items with complaints

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW044 - There are no items with complaints ?

  The SAP error message CMP_NEW044, which states "There are no items with complaints," typically occurs in the context of complaint management within the SAP system. This message indicates that the system could not find any items associated with complaints in the relevant database or transaction context.
  Causes:
  
  No Complaints Recorded: There may be no complaints entered into the system for the specific criteria you are using (e.g., customer, product, date range).
  Incorrect Selection Criteria: The filters or selection criteria you are using to search for complaints may be too restrictive or incorrect.
  Data Synchronization Issues: If the data has not been properly synchronized or updated, it may lead to the absence of expected complaint records.
  Authorization Issues: The user may not have the necessary permissions to view the complaint records.
  System Configuration: There may be configuration issues in the complaint management module that prevent the display of complaint items.
  
  Solutions:
  
  Check for Existing Complaints: Verify that there are indeed complaints recorded in the system. You can do this by navigating to the relevant complaint management transaction and checking the records.
  Review Selection Criteria: Ensure that the selection criteria you are using to search for complaints are correct and not overly restrictive. Try broadening the search parameters.
  Data Refresh: If you suspect data synchronization issues, consider refreshing the data or checking with your IT department to ensure that the database is up to date.
  User Permissions: Check if your user role has the necessary permissions to access complaint records. If not, contact your system administrator to adjust your access rights.
  Consult Documentation: Review SAP documentation or help resources for any specific configurations or settings that may need to be adjusted in the complaint management module.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to complaint management, such as CRM_COMPLAINT or CRM_ORDER.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Training and Documentation: Ensure that users are trained on how to properly enter and manage complaints within the SAP system to avoid future issues.
  
  By following these steps, you should be able to diagnose and resolve the CMP_NEW044 error message in SAP.