How To Fix CMP_NEW043 - Display function not possible as there are items being processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 043

• Message text: Display function not possible as there are items being processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW043 - Display function not possible as there are items being processed ?

  The SAP error message CMP_NEW043, which states "Display function not possible as there are items being processed," typically occurs in the context of the SAP system when a user attempts to display a document or transaction that is currently being processed or locked by another user or process. This can happen in various modules, such as Materials Management (MM), Sales and Distribution (SD), or Production Planning (PP).
  Cause:
  
  Concurrent Processing: Another user or background job is currently processing the same document or transaction.
  Lock Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a document is being edited or processed, it cannot be displayed until the lock is released.
  Long-running Processes: If a transaction takes a long time to complete, it may hold the lock for an extended period, leading to this error when others try to access it.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try to access the document again. The lock will be released once the processing is complete.
  Check for Active Sessions: Use transaction code SM12 to check for active locks. You can see which user or process is holding the lock. If necessary, you can contact the user or administrator to resolve the issue.
  Identify Background Jobs: Use transaction code SM37 to check for any background jobs that might be processing the document. If a job is taking too long, you may need to investigate further.
  System Monitoring: If this issue occurs frequently, it may be worth monitoring system performance and identifying any bottlenecks that could be causing long processing times.
  Consult with Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate any underlying system issues or to check for any configuration settings that might be causing excessive locking.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12 - To view and manage locks.
  SM37 - To monitor background jobs.
  SM21 - To check system logs for any related errors.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the specific module you are working with to understand how locking works in that context.
  
  By following these steps, you should be able to resolve the CMP_NEW043 error and understand its implications in your SAP environment.