How To Fix CMP_NEW034 - Invalid sales area

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 034

• Message text: Invalid sales area

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW034 - Invalid sales area ?

  The SAP error message CMP_NEW034 "Invalid sales area" typically occurs when there is an issue with the sales area configuration in the system. The sales area is a combination of the following elements:
  
  Sales Organization: Represents the selling unit.
  Distribution Channel: Represents the way products or services reach customers.
  Division: Represents a product line or a group of products.
  
  Causes of the Error
  
  Incorrect Sales Area Configuration: The sales area you are trying to use may not be defined in the system.
  Missing Master Data: The customer or material master data may not be assigned to the specified sales area.
  Data Entry Errors: There may be typographical errors in the sales area fields when entering data.
  Inactive Sales Area: The sales area might be inactive or not properly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified sales area.
  
  Solutions
  
  
  Check Sales Area Configuration:
  
  Go to the transaction code OVX5 (or SPRO -> Sales and Distribution -> Sales -> Sales Area -> Define Sales Areas) to verify if the sales area is correctly defined.
  Ensure that the sales organization, distribution channel, and division are correctly set up.
  
  
  
  Verify Customer and Material Master Data:
  
  Use transaction codes XD03 (for customer) and MM03 (for material) to check if the customer and material are assigned to the correct sales area.
  If they are not assigned, you may need to create or update the master data accordingly.
  
  
  
  Check for Typographical Errors:
  
  Review the data entry for any mistakes in the sales area fields. Ensure that the correct sales organization, distribution channel, and division are being used.
  
  
  
  Activate Sales Area:
  
  If the sales area is inactive, you may need to activate it or create a new one if necessary.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to access the sales area. This can be done by reviewing the user's roles and authorizations in the system.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  OVX5: Define Sales Areas
  XD03: Display Customer
  MM03: Display Material
  SU01: User Maintenance (to check user authorizations)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  Documentation: Review SAP Help documentation for Sales and Distribution (SD) module for more detailed information on sales area configuration and master data management.
  
  
  By following these steps, you should be able to identify and resolve the "Invalid sales area" error in SAP.