How To Fix CMP_NEW033 - Invalid sales organization

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 033

• Message text: Invalid sales organization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW033 - Invalid sales organization ?

  The SAP error message CMP_NEW033, which indicates "Invalid sales organization," typically arises when there is an issue with the sales organization configuration or the data being processed in the system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Sales Organization Code: The sales organization code entered in the transaction may not exist in the system or may have been mistyped.
  Inactive Sales Organization: The sales organization may be inactive or not properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified sales organization.
  Data Inconsistencies: There may be inconsistencies in the master data related to the sales organization, such as missing or incorrect entries in the customer or material master records.
  Configuration Issues: The sales organization may not be properly configured in the relevant SAP modules (e.g., SD - Sales and Distribution).
  
  Solutions:
  
  Verify Sales Organization Code: Check the sales organization code entered in the transaction for accuracy. Ensure it matches the codes defined in the system.
  Check Sales Organization Status: Use transaction code OVXK to check if the sales organization is active. If it is inactive, you may need to activate it or consult with your SAP administrator.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the sales organization. This can be checked using transaction code SU53 after the error occurs.
  Validate Master Data: Check the customer and material master records to ensure that they are correctly assigned to the sales organization. Use transaction codes XD03 (for customer) and MM03 (for material) to review the relevant data.
  Configuration Review: If you have access, review the configuration settings for the sales organization in the SAP IMG (Implementation Guide) under Sales and Distribution. Ensure that all necessary settings are correctly configured.
  
  Related Information:
  
  Transaction Codes: 
  
  OVXK: Sales Organization Configuration
  XD03: Display Customer
  MM03: Display Material
  SU53: Authorization Check
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for CMP_NEW033 in the SAP Support Portal.
  Documentation: Refer to SAP Help documentation for Sales and Distribution to understand the configuration and data requirements for sales organizations.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Sales and Distribution.