How To Fix CMD_API102 - Kunde &1: You are not authorized to delete contact persons


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMD_API - Customer APIs

  • Message number: 102

  • Message text: Kunde &1: You are not authorized to delete contact persons

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMD_API102 - Kunde &1: You are not authorized to delete contact persons ?

    The SAP error message CMD_API102 indicates that a user is attempting to delete a contact person but does not have the necessary authorization to perform this action. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure data integrity and security.

    Cause:

    1. Authorization Issues: The user does not have the required authorization object to delete contact persons. This could be due to missing roles or insufficient permissions assigned to the user profile.
    2. Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or API being used to delete contact persons.
    3. Business Logic Restrictions: There may be business rules in place that prevent the deletion of contact persons under certain conditions (e.g., if they are linked to active transactions).

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
      • Review the user's roles and authorizations in transaction SU01 or PFCG.
    2. Modify User Roles:

      • If the user lacks the necessary authorizations, you may need to modify their roles or create a new role that includes the required permissions for deleting contact persons.
      • Ensure that the role includes the relevant authorization objects, such as B_USER_AUTH or any specific objects related to contact management.
    3. Consult with Security Team:

      • If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to request the required access.
    4. Review Business Rules:

      • Check if there are any business rules or configurations that prevent the deletion of contact persons. This may involve reviewing the business process or consulting with the functional team.
    5. Testing:

      • After making changes to roles or authorizations, test the deletion process again to ensure that the issue is resolved.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to contact management functions in SAP.
    • Transaction Codes: Common transaction codes related to user management and authorization include:
      • SU01 - User Maintenance
      • PFCG - Role Maintenance
      • SU53 - Display Authorization Check
    • Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the authorization issue.

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