How To Fix CMD_API100 - Customer &1: Mandatory partner role &2 is missing for sales area &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 100

• Message text: Customer &1: Mandatory partner role &2 is missing for sales area &3

What causes this issue?

The system checks whether all mandatory partner roles exist for each
sales area.

System Response

The system terminates processing if the check fails.

How to fix this error?

Transfer the mandatory partner roles for each sales area during
creation. You cannot delete mandatory partner roles when making changes.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API100 - Customer &1: Mandatory partner role &2 is missing for sales area &3 ?

  The SAP error message CMD_API100 indicates that a mandatory partner role is missing for a specific customer in a given sales area. This error typically arises when you are trying to create or modify a customer master record, and the system requires certain partner roles to be defined for the customer in the specified sales area.
  Cause:
  The error occurs due to the following reasons:
  
  Missing Partner Role: The required partner role (e.g., sold-to party, ship-to party, bill-to party, etc.) is not assigned to the customer for the specified sales area.
  Configuration Issues: The partner determination procedure may not be correctly configured in the system, leading to missing mandatory roles.
  Sales Area Configuration: The sales area (which consists of the combination of sales organization, distribution channel, and division) may not have the necessary partner roles defined.
  
  Solution:
  To resolve the CMD_API100 error, follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD02 for change or XD03 for display).
  Verify that the required partner roles are assigned for the relevant sales area.
  
  
  
  Assign Missing Partner Roles:
  
  If the required partner role is missing, you can add it by navigating to the "Partner Functions" tab in the customer master record and assigning the necessary roles.
  
  
  
  Review Partner Determination Procedure:
  
  Check the partner determination procedure assigned to the sales area. You can do this in the configuration settings:
  
  Go to SPRO -> Sales and Distribution -> Basic Functions -> Partner Determination -> Define Partner Determination Procedure.
  
  
  Ensure that the mandatory partner roles are included in the procedure.
  
  
  
  Check Sales Area Configuration:
  
  Ensure that the sales area is correctly configured to include the necessary partner roles. You can check this in the configuration settings:
  
  Go to SPRO -> Sales and Distribution -> Master Data -> Customer Master -> Define Sales Area Data.
  
  
  
  
  
  Test Changes:
  
  After making the necessary changes, try to create or modify the customer master record again to see if the error persists.
  
  
  
  Related Information:
  
  Partner Functions: These are roles that define the relationship between the customer and the company (e.g., sold-to party, ship-to party).
  Sales Area: A combination of sales organization, distribution channel, and division that defines how sales transactions are processed.
  Transaction Codes: Common transaction codes related to customer master data include XD01 (Create), XD02 (Change), and XD03 (Display).
  
  By following these steps, you should be able to resolve the CMD_API100 error and ensure that the necessary partner roles are correctly assigned for the customer in the specified sales area.