How To Fix CMD_API098 - Customer &1&2: POD time frame can only be maintained if POD is relevant

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 098

• Message text: Customer &1&2: POD time frame can only be maintained if POD is relevant

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API098 - Customer &1&2: POD time frame can only be maintained if POD is relevant ?

  The SAP error message CMD_API098 indicates that there is an issue with the Proof of Delivery (POD) time frame settings for a specific customer. The message states that the POD time frame can only be maintained if POD is relevant for that customer. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  POD Relevance: The error typically occurs when the system is trying to maintain or update the POD time frame for a customer who does not have POD relevance set up. This means that the customer is not configured to use the POD functionality in the system.
  Configuration Settings: The customer master data may not have the necessary settings enabled for POD, or the relevant configuration in the system may not be properly set up.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD02 for general data or VD02 for sales area data).
  Check the settings related to