How To Fix CMD_API097 - Customer &1: Dissolved relationship to vendor &2 was not two-way

CMD_API097 - Overview

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 097

• Message text: Customer &1: Dissolved relationship to vendor &2 was not two-way

What causes this issue?

A relationship between the customer and vendor was dissolved. However,
inversely there was no relationship.

System Response

The customer number field in the vendor master record to which the
relationship was dissolved, was not changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API097 - Customer &1: Dissolved relationship to vendor &2 was not two-way ?

  The SAP error message CMD_API097 indicates that there is a relationship between a customer and a vendor that is not properly established as a two-way relationship. This typically occurs in scenarios where a customer is also a vendor (or vice versa) in the SAP system, and the relationship between these two entities needs to be defined correctly.
  
  Cause:
  
  One-Way Relationship: The error suggests that the relationship between the customer and vendor is one-way. For example, the customer may be linked to the vendor, but the vendor is not linked back to the customer.
  Data Inconsistency: There may be inconsistencies in the master data where the relationship was not set up correctly.
  
  Configuration Issues: The system configuration may not allow for the establishment of a two-way relationship, or there may be missing settings in the configuration.
  
  
  Solution:
  
  Check Relationships: Verify the relationship between the customer and vendor in the SAP system. You can do this by checking