How To Fix CMD_API096 - Customer &1: Default dunning area is missing for company code &2

CMD_API096 - Overview

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 096

• Message text: Customer &1: Default dunning area is missing for company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API096 - Customer &1: Default dunning area is missing for company code &2 ?

  The SAP error message CMD_API096 indicates that a default dunning area is missing for a specific customer in a particular company code. This error typically arises in the context of accounts receivable and dunning processes, where the system requires a dunning area to manage overdue payments and send reminders to customers.
  
  Cause:
  
  Missing Configuration: The primary cause of this error is that the customer master record does not have a default dunning area assigned for the specified company code.
  Data Inconsistency: There may be inconsistencies in the customer master data, especially if the customer was created or modified without the necessary dunning area settings.
  Company Code Settings: The company code itself may not have the required dunning area configured.
  
  
  Solution:
  To resolve the CMD_API096 error, follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or FD02 (Change Customer - Financial).
  Enter the customer number and company code.
  Navigate to the "Dunning" tab.
  Ensure that a