How To Fix CMD_API085 - Customer &1: Number '0' is not intended

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 085

• Message text: Customer &1: Number '0' is not intended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API085 - Customer &1: Number '0' is not intended ?

  The SAP error message CMD_API085 typically indicates that there is an issue with the customer number being referenced in a transaction or API call. The message states that the customer number '0' is not intended, which suggests that the system is trying to process a customer record that does not exist or is not valid.
  Cause:
  
  Invalid Customer Number: The customer number being referenced is '0', which is not a valid customer ID in the system.
  Data Entry Error: There may have been a mistake in data entry where '0' was inadvertently entered as the customer number.
  Configuration Issue: There could be a configuration issue in the system that is causing it to reference an invalid customer number.
  API Call Issue: If this error arises during an API call, it may be due to incorrect parameters being passed to the API.
  
  Solution:
  
  Check Customer Number: Verify the customer number being used in the transaction or API call. Ensure that it is a valid and existing customer number in the system.
  Correct Data Entry: If '0' was entered by mistake, correct the entry to the appropriate customer number.
  Review Configuration: If the issue persists, review the configuration settings related to customer management in SAP to ensure everything is set up correctly.
  Debug API Calls: If this error occurs during an API call, check the parameters being sent to the API. Ensure that the customer number is being populated correctly and is not defaulting to '0'.
  Consult Documentation: Refer to SAP documentation or support resources for additional guidance on handling this specific error message.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), or XD03 (Display Customer) to verify customer details.
  SAP Notes: Look for SAP Notes related to CMD_API085 for any known issues or patches that may address this error.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.