How To Fix CMD_API084 - Customer &1, tax category &2: Percentage is too high (max. 100 %)

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 084

• Message text: Customer &1, tax category &2: Percentage is too high (max. 100 %)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API084 - Customer &1, tax category &2: Percentage is too high (max. 100 %) ?

  The SAP error message CMD_API084 indicates that there is an issue with the tax category percentage assigned to a customer. Specifically, the error states that the percentage is too high, exceeding the maximum allowable limit of 100%. This typically occurs in scenarios where tax rates are configured for customers in the system.
  Cause:
  
  Incorrect Tax Percentage: The tax percentage assigned to the customer for a specific tax category is set above 100%. This could be due to manual entry errors or incorrect configuration in the tax settings.
  Configuration Issues: The tax categories may not be properly configured in the system, leading to incorrect percentage values being assigned.
  Data Migration Issues: If data was migrated from another system, it’s possible that incorrect tax percentages were imported.
  
  Solution:
  
  
  Check Customer Tax Settings:
  
  Navigate to the customer master data in SAP (transaction code XD02 for change mode).
  Check the tax category and the associated tax percentage. Ensure that the percentage does not exceed 100%.
  
  
  
  Review Tax Configuration:
  
  Go to the tax configuration settings in SAP (transaction code OB40 for tax codes).
  Verify the tax codes and their respective percentages. Ensure that all tax categories are correctly configured and that no tax percentage exceeds 100%.
  
  
  
  Correct Data Entry:
  
  If the error is due to manual entry, correct the tax percentage in the customer master data or the relevant tax configuration.
  
  
  
  Data Migration Review:
  
  If the issue arose after a data migration, review the migration process to ensure that tax percentages were correctly mapped and imported.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on tax configuration and customer master data management.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD02: Change Customer Master Data
  OB40: Maintain Tax Codes
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on tax configuration.
  User Roles: Ensure that the user has the necessary permissions to make changes to customer master data and tax configurations.
  
  By following these steps, you should be able to resolve the CMD_API084 error and ensure that the tax percentages are correctly configured within the SAP system.