How To Fix CMD_API087 - Customer &1: Enter a valid time interval

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 087

• Message text: Customer &1: Enter a valid time interval

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API087 - Customer &1: Enter a valid time interval ?

  The SAP error message CMD_API087, which states "Customer &1: Enter a valid time interval," typically occurs in the context of customer-related transactions or reports where a time interval is required for processing. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Invalid Time Interval: The error is triggered when the user inputs a time interval that is not valid. This could be due to:
  
  The start date being later than the end date.
  The time interval being outside of acceptable limits (e.g., too short or too long).
  Incorrect formatting of the date or time.
  
  
  
  Missing Data: If the required fields for the time interval are not filled in or are incorrectly filled, the system will not be able to process the request.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the time intervals that can be used.
  
  
  Solution:
  
  
  Check Input Values: Ensure that the time interval is correctly entered:
  
  Verify that the start date is earlier than the end date.
  Ensure that the dates are in the correct format (e.g., DD/MM/YYYY or MM/DD/YYYY, depending on your system settings).
  
  
  
  Review Documentation: Check the documentation or help files related to the specific transaction or report you are using to understand the expected input format and constraints.
  
  
  Consult with IT or SAP Support: If you are unsure about the correct values or if the issue persists, consult with your IT department or SAP support team. They can provide insights into any configuration settings that may be affecting the time interval.
  
  
  Test with Different Intervals: Try entering different time intervals to see if the error persists. This can help identify if the issue is with specific dates or a broader problem.
  
  
  Check User Authorizations: Ensure that you have the necessary authorizations to perform the action you are attempting, as sometimes restrictions can lead to unexpected errors.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to customer management, such as VD01, VD02, VD03, or reports that analyze customer data over time.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the CMD_API087 error and successfully enter a valid time interval for your customer-related transactions.