How To Fix CMD_API072 - Customer &1: HR master record &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 072

• Message text: Customer &1: HR master record &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API072 - Customer &1: HR master record &2 does not exist ?

  The SAP error message CMD_API072 indicates that the system is unable to find the HR master record for a specific customer. This error typically arises in scenarios where there is an attempt to access or manipulate HR data for a customer that does not have a corresponding HR master record in the system.
  
  Cause:
  
  Missing HR Master Record: The most common cause is that the HR master record for the specified customer does not exist in the database.
  Incorrect Customer ID: The customer ID provided in the operation may be incorrect or misspelled.
  Data Synchronization Issues: If there are issues with data synchronization between different modules or systems, it may lead to the absence of the HR master record.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the HR master record, leading to the perception that it does not exist.
  
  
  Solution:
  
  Check Customer ID: Verify that the customer ID provided