How To Fix CMD_API073 - Customer &1: Substitute number can have a maximum of 8 characters

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 073

• Message text: Customer &1: Substitute number can have a maximum of 8 characters

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API073 - Customer &1: Substitute number can have a maximum of 8 characters ?

  The SAP error message CMD_API073 indicates that there is an issue with the substitute number for a customer in the system. Specifically, the error states that the substitute number can have a maximum of 8 characters. This typically occurs when you are trying to enter or update a substitute number that exceeds this character limit.
  Cause:
  The primary cause of this error is that the substitute number you are trying to input for the customer exceeds the allowed length of 8 characters. This can happen during data entry, data migration, or when integrating with other systems that may not enforce the same character limit.
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Check the Substitute Number: Review the substitute number you are trying to enter. Ensure that it does not exceed 8 characters in length.
  
  
  Modify the Input: If the substitute number is longer than 8 characters, you will need to modify it to fit within the limit. This may involve truncating the number or using a different identifier that complies with the character limit.
  
  
  Data Validation: If you are importing data or using a program to update customer records, ensure that there is validation in place to check the length of the substitute number before attempting to save it in the system.
  
  
  Consult Documentation: If you are unsure about the appropriate substitute number format, consult the relevant SAP documentation or your organization's data standards.
  
  
  Testing: After making the necessary changes, test the input again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to this error message.
  Transaction Codes: Familiarize yourself with the transaction codes related to customer master data maintenance (e.g., XD01, XD02, XD03).
  Field Lengths: Review the field definitions in the data dictionary (SE11) to understand the constraints on substitute numbers and other related fields.
  
  By following these steps, you should be able to resolve the CMD_API073 error and successfully enter the substitute number for the customer.