How To Fix CM_SCC_COMN029 - No product levels for campaigns found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_SCC_COMN -

  • Message number: 029

  • Message text: No product levels for campaigns found

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  • How to fix this error?

    INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

    Procedure for System Administrators

    Check and, if necessary, edit the product levels for campaigns in the
    <LS>Specify Campaign and E-Mail Configuration</>. Customizing activity
    under <LS>Product Compliance for Discrete Industries -> General
    Configuration -> Business Partners and Contacts</>

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_SCC_COMN029 - No product levels for campaigns found ?

    The SAP error message CM_SCC_COMN029: No product levels for campaigns found typically occurs in the context of campaign management within SAP, particularly when dealing with marketing campaigns that involve product levels. This error indicates that the system could not find any product levels associated with the campaign you are trying to work with.

    Causes:

    1. Missing Product Levels: The campaign may not have any product levels defined. This can happen if the campaign was created without associating any products or product hierarchies.
    2. Incorrect Configuration: There may be issues with the configuration of the campaign or the product levels in the system.
    3. Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrectly linked product master data.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the product levels associated with the campaign.

    Solutions:

    1. Check Campaign Configuration:

      • Go to the campaign management area in SAP and check the configuration of the campaign. Ensure that product levels are defined and associated with the campaign.
      • If necessary, edit the campaign to add the required product levels.
    2. Define Product Levels:

      • If no product levels are defined, you will need to create and assign them. This can typically be done in the campaign setup or product management area.
      • Ensure that the products you want to associate with the campaign are correctly set up in the system.
    3. Review Product Master Data:

      • Check the product master data to ensure that the products are correctly defined and that they belong to the appropriate product hierarchy.
      • Make sure that the products are active and available for use in campaigns.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to access and manage product levels in campaigns. If not, contact your SAP security administrator to adjust the permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on campaign management and product level configuration.
    6. System Logs and Support:

      • If the issue persists, check system logs for any additional error messages or warnings that could provide more context.
      • Consider reaching out to SAP support or your internal IT team for further assistance if you cannot resolve the issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
    • Training and Documentation: Review any training materials or documentation related to campaign management in SAP to ensure proper usage and configuration.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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