How To Fix CM_SCC_COMN028 - No e-mails exist for campaign type &1 / communication channel &2

CM_SCC_COMN028 - Overview

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 028

• Message text: No e-mails exist for campaign type &1 / communication channel &2

What causes this issue?

For campaign type &V1& and communication channel &V2&, no e-mail groups
exist.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN028 - No e-mails exist for campaign type &1 / communication channel &2 ?

  The SAP error message CM_SCC_COMN028 indicates that there are no emails available for the specified campaign type and communication channel. This error typically occurs in the context of SAP Marketing Cloud or SAP CRM when trying to execute a campaign that requires email communication but cannot find any configured emails for the specified parameters.
  
  Cause:
  
  No Email Templates Configured: The most common cause is that there are no email templates or communication items created for the specified campaign type and communication channel.
  Incorrect Configuration: The campaign type or communication channel may not be correctly configured or may not match any existing email templates.
  Inactive or Deleted Emails: The email templates that were previously available might have been deleted or marked as inactive.
  Authorization Issues: There may be authorization issues preventing access to the email templates.
  
  
  Solution:
  
  
  Check Email Templates:
  
  Navigate to the email template configuration in your SAP system.
  Ensure that there are email templates created for the specific