How To Fix CM_SCC_COMN026 - More than one definition exists for campaign type &1 and channel &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 026

• Message text: More than one definition exists for campaign type &1 and channel &2

What causes this issue?

You have created a new entry or maintained an existing one with a
campaign type and communication channel for which a communication
definition already exists.
Only one record may exist for each campaign type and communication
channel to allow a unique determination of the communication definition.

System Response

The changed data is not saved.

How to fix this error?

Remove or correct the duplicate entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN026 - More than one definition exists for campaign type &1 and channel &2 ?

  The SAP error message CM_SCC_COMN026 indicates that there is a conflict in the configuration of campaign types and channels within the SAP system. Specifically, it means that there are multiple definitions for the same campaign type and channel combination, which is causing ambiguity in the system.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are duplicate entries in the configuration for campaign types and channels. This can happen if multiple users or processes have created similar definitions without proper checks.
  Incorrect Configuration: There may be an incorrect setup in the campaign management configuration, leading to multiple definitions being recognized by the system.
  Transport Issues: If configurations were transported from one system to another (e.g., from development to production), it’s possible that duplicates were introduced during the transport process.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the campaign management configuration settings in SAP and check for the campaign type and channel specified in the error message.
  Look for any duplicate entries and remove or consolidate them as necessary.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like SPRO to access the configuration settings and navigate to the relevant sections for campaign management.
  Check the settings under "Marketing" or "Campaign Management" to identify and resolve duplicates.
  
  
  
  Data Consistency Check:
  
  Run a data consistency check to identify any inconsistencies in the campaign definitions. This can help pinpoint where the duplicates are located.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, review the transport logs to see if any duplicates were introduced. You may need to adjust the configurations in the target system accordingly.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on campaign management configuration to ensure that you are following best practices.
  
  
  
  Contact SAP Support: 
  
  If the issue persists and you cannot identify the duplicates, consider reaching out to SAP support for assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Documentation: Review the official SAP Help Portal for detailed documentation on campaign management and configuration best practices.
  
  By following these steps, you should be able to resolve the CM_SCC_COMN026 error and ensure that your campaign management setup is functioning correctly.