How To Fix CM_SCC_COMN024 - Invalid address; mandatory data is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SCC_COMN -

• Message number: 024

• Message text: Invalid address; mandatory data is missing

What causes this issue?

The following mandatory information is missing: first name, last name,
e-mail address, and country.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose another address or add the missing information in address
management.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SCC_COMN024 - Invalid address; mandatory data is missing ?

  The SAP error message CM_SCC_COMN024: Invalid address; mandatory data is missing typically occurs when there is an issue with the address data in the system. This error is often encountered in scenarios involving customer or vendor master data, where certain mandatory fields are not filled out correctly.
  Causes:
  
  Missing Mandatory Fields: The most common cause is that one or more mandatory fields in the address data are not filled in. This can include fields like street, city, postal code, or country.
  Incorrect Data Format: Sometimes, the data entered may not conform to the expected format, leading to validation errors.
  Configuration Issues: There may be issues with the configuration of address data in the system, such as missing settings in the customizing for address management.
  Data Transfer Issues: If data is being transferred from another system or uploaded in bulk, it may not include all required fields.
  
  Solutions:
  
  Check Mandatory Fields: Review the address data for the relevant customer or vendor and ensure that all mandatory fields are filled out correctly. You can usually find which fields are mandatory by checking the configuration or documentation for the specific transaction.
  Correct Data Format: Ensure that the data entered adheres to the required formats. For example, postal codes should match the expected format for the country.
  Review Configuration: If you have access to the customizing settings, check the configuration for address management to ensure that all necessary settings are in place.
  Data Validation: If the error occurs during data upload or transfer, validate the data file to ensure that all mandatory fields are included and correctly formatted.
  Use Transaction Codes: Use transaction codes like BP (Business Partner) or XD01/XK01 (Create Customer/Vendor) to check and edit the address data directly in the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP Help Portal for documentation on address management and the specific transaction you are working with.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.